Smart Hot Recirculation Guarantee & Warranty

Guarantee

The Smart Recirculation Control comes with a 90-day, no questions asked, money-back guarantee.  If after installing the Smart Recirculation Control you are dissatisfied FOR ANY REASON WHATSOEVER with the performance of the Smart Recirculation Control, simply package up the unit and return it to us with a note explaining what about the product you are dissatisfied with and we will refund your purchase price minus original shipping charges and credit card processing fees*.  This guarantee applies to our smart controllers, Maxx-Flow thermostatic valves and Leridian Dynamics 2006SN10 pumps.
 
*Due to changes in the credit card processing industry whereby the credit card company DOES NOT refund credit card processing fees to our company, all canceled or returned orders will be subject to a deduction of this fee (2.9% of the transaction + $0.30) when refunded. The companies Square, Stripe and PayPal have all started doing this. In our case it will be Square that is keeping your fee for your canceled order not Leridian Dynamics, Inc. 
 

Smart Hot Water Recirculation Control Warranty

Leridian Dynamics, Inc. warrants the Smart Recirculation Control 32 to be free from defects in material and workmanship for a period of 3 years from date of purchase.  If the product fails to perform within the warranty period, Leridian Dynamics, Inc. will, at their option, repair or replace the unit if it is found to be defective.

Maxx-Flow Thermostatic Valve Warranty

Leridian Dynamics, Inc. warrants the Maxx-Flow thermostatic valves to be free from defects in material and workmanship for a period of 2 years from date of purchase.  If the product fails to perform within the warranty period, Leridian Dynamics,Inc. will, at their option, repair or replace the unit if it is found to be defective.

Leridian Dynamics Pump Warranty

Leridian Dynamics, Inc. warrants the 2006SN10 pumps to be free from defects in material and workmanship for a period of 2 years from date of purchase.  If the product fails to perform within the warranty period, Leridian Dynamics, Inc. will, at their option, repair or replace the unit if it is found to be defective.

HOW TO OBTAIN WARRANTY SERVICE

Buyer must contact customer service via the contact page.  If the issue cannot be resolved via a phone call, customer service will issue an RMA and the buyer must return the Smart Recirculation Control along with the wiring harness and temperature sensors to Leridian Dynamics, Inc. No other remedy is available.

Buyer is responsible for uninstalling and shipping the controller, wiring harness and temperature sensors. Leridian Dynamics, Inc. is under no obligation to ship a replacement controller until the buyer’s controller has been received and inspected.

Leridian Dynamics, Inc. is not responsible for labor to uninstall/reinstall the unit or for shipping to Leridian Dynamics, Inc.  Leridian Dynamics, Inc. will perform repairs as necessary and return the item back to the buyer within 1 week of receipt.

LIMITATION OF LIABILITY

Except as provided in this warranty and to the maximum extent permitted by law, Leridian Dynamics, Inc. is not responsible for direct, special, or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to loss of use or any indirect or consequential loss or damage howsoever caused including the replacement of equipment and/or property.